User-Centered Design in online education tools

User-Centered Design in online education tools

Should we use a User-Centered Design approach for online education tools? UCD in Online Education ToolsDownload Creating technologies can be difficult and challenging, especially when their goal is to be useful and serve people’s needs. Almost everything nowadays, go online, from shopping to learning, and the creation of useful online technologies seems more crucial than ever. One of the ways to design and build technologies is to adopt a User-Centered Design approach. The term User-Centered Design (UCD) became popular after the publication of User-Centered System Design: New Perspectives on Human-Computer Interaction by Norman and Draper in 1986. What is UCD exactly? Abras, Maloney-Krichmar and Preece (2004) simply define UCD as “a broad term to describe design processes in which end-users influence how a design takes shape” (p. 1). UCD has as its main goal the end product or service to provide the best experience to the user. To succeed that, the fundamental concept is to involve users to all the stages of the design process...
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